The Irrelevant Process III
This blog is written mostly tongue in cheek. Some points may be informative. Please provide your feedback.
If you suffer from self-irrelevancy, please seek professional advice.
Hello. How can people start using an original process after it's become relevant again? The best way is for the people involved in the "workaround the process" to reinform the customers the original process is relevant.
In my example, if I was to call the golf course directly, they'd be best to say that now the head person, who is not available (and never should be) is the only one who can approve me playing the course. As a result, I have to go through the original process, which has been improved to handle my type of request.
So what should they do if I refuse? I should give them specific details of what when wrong (date, time, person on the call, specific request). Chances are I don't have all those details, because I thought them irrelevant at the time. In that case, I should have to retry the original process.
Making the original process relevant is the only way people and companies will have long-term success.
Regards,
Irrelevant
If you suffer from self-irrelevancy, please seek professional advice.
Hello. How can people start using an original process after it's become relevant again? The best way is for the people involved in the "workaround the process" to reinform the customers the original process is relevant.
In my example, if I was to call the golf course directly, they'd be best to say that now the head person, who is not available (and never should be) is the only one who can approve me playing the course. As a result, I have to go through the original process, which has been improved to handle my type of request.
So what should they do if I refuse? I should give them specific details of what when wrong (date, time, person on the call, specific request). Chances are I don't have all those details, because I thought them irrelevant at the time. In that case, I should have to retry the original process.
Making the original process relevant is the only way people and companies will have long-term success.
Regards,
Irrelevant
posted by Irrelevant at 7:07 AM
1 Comments:
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